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  Access 24: 24-Hour Telephone Banking
Free telephone access to your accounts:
Call (888) 691-0743

Access24 is your FREE connection to your accounts, 24 hours a day. With Access24 you can perform credit union transactions on a touchtone telephone from almost anywhere.

Access24 is easy to use with easy to understand “prompts”. Listen carefully to each “prompt” to perform an account transaction.

To use Access24 the first time:
  1. Enter your Member Number and the first two letters of your last name
  2. The system will prompt you for your Social Security number, which is a Temporary Password
  3. Next, respond to the request that you go in and change this Temporary Password to one unique to you.

From then on, all you need to know is your password and your account numbers. Access24 "tells" you exactly what you need to enter on your phone keys and when.

Access Your My CU Accounts Here's what you can do with your telephone and Access24
  1. Call Access24 at 888-691-0743
  2. To hear Loan, Share or Term Share Certificate Rates Press 1
    To enter the Voice Response system Press 2
  3. Enter Member Number with first 2 letters of LAST name and Press #
  4. Enter Password and Press #
  5. When you finish, hang up or Press * to return to menu.

Specific Account Information
  • Account balances
  • Cleared checks - deposits and withdrawal information
  • Loan Information
  • Automatic payroll deposit
  • Loan application status
  • Tax information
Transfer Funds
  • Between accounts
  • To a different account

Check Current Rates
  • Savings
  • Loans
  • Certificates
Withdraw Funds
  • Request a check to yourself
Other Services
  • Change your Voice Response PIN
  • Order a copy of a statement
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