My Credit Union :: Account Services



	CU SERVICE CENTERS A Nationwide Extension of My CU My CU has joined together with other credit unions nationwide in a cooperative effort to bring you a new choice in financial convenience -- The CU Service Centers® Network. You can now perform many of your financial transactions and obtain services at branch locations of other credit unions belonging to the network. By using the CU Service Centers® Network, your membership and accounts remain at your own credit union, but you can access your accounts and conduct business with My CU through any of the convenient CU Service Centers® locations. In this way, through a network of participating credit unions, access to your accounts and credit union services is made easier. Convenience For Your Family Financial partnership at the work place is probably the reason you joined My CU. But convenience for you at work may not translate into convenience for your family members. Now with CU Service Centers®, your family will find access to My CU more convenient. Convenience On The Road and When Relocating No matter where you may be on the road, My CU is now as close as the nearest CU Service Centers®. With so many convenient locations, you will be able to keep your credit union account even if you travel or relocate hundreds of miles from My CU. With CU Service Center® you can use your valuable credit union membership nationwide! Locations There are CU Service Centers® located throughout California and nationwide. For a complete listing of locations and hours of operation, ask us for a CU Service Centers® Location Guide, or call toll free 888-CU SWIRL. Or, click on the link to www.cuswirl.com (site opens in a new window) to look for a CU Service Center® location nearest to you. ------------------------------------------------------ At CU Service Centers® You Can: Make Deposits and Withdrawals Transfer Between Sub-Accounts Obtain Check Withdrawals Receive Statement Prints Make Loan Payments and Obtain Loan Advances Obtain VISA and/or MasterCard Cash Advances Request New Sub-Accounts Submit changes of Address Requests Submit Check Re-Order Requests Submit Wire Transfer Requests Request ATM Cards Obtain Fax Services and Request Photocopies Obtain Loan Services Most locations may offer these additional services: Obtain Notary Services Purchase Money Orders Receive Loan Disbursements Obtain Loan Applications Purchase Travelers Checks ------------------------------------------------------ Important Information to know when using a CU Service Center Branch® To Access Your Account Only you are authorized to access your account. You must present your account number and valid photo identification to the teller in order to access your account Fees For Services Fees are assessed for certain transactions performed and services obtained at CU Service Centers®. Refer to the CU Service Centers® Member Fee Schedule for a list of fees and charges. Cash Withdrawal Limits CU Service Centers® may limit cash withdrawals to $500 per day regardless of your own credit union’s policy. Holds and Deposited Funds Availability Funds deposited at CU Service Centers® may not be available for immediate withdrawal. Holds are placed by My CU on items deposited based on My CU’s policies. CU Service Centers® cannot remove a hold placed on deposits. To request removal of a hold you must contact My CU directly. Refer to My CU’s Funds Availability Policy for further information. Stop Payments CU Service Centers® cannot accept a stop payment request on member checks. Please contact My CU directly if you wish to place a stop payment on a check drawn against your account. If you need to place a stop payment on a check you obtained from a CU Service Center®, such as a Cashiers Check, Money Order, or Official Check, you must contact the CU Service Center® location where you obtained the check. You may be required to complete an indemnity agreement.
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